Privacy Policy

Meditravel International FZ-LLC, the owner of the website makes every effort to ensure that your privacy is properly protected. In order to implement the lawful, transparent and secure processing of your personal data, we adopt this Privacy Policy, which applies from May 25, 2018.

The Privacy Policy refers to the GDPR, i.e. the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation). The document defines what data and on what terms we process and how we care for their security and your rights.

Personal data controller

The administrator of your personal data is Meditravel International FZ-LLC with headquarters at RAKEZ Business Zone, Al Nakheel Area, P.O. Box No. 10055, Ras Al Khaimah, U.A.E.

If you have any questions regarding the processing of your personal data and your rights, please contact us by email:

Scope, purposes and legal grounds for the processing of personal data

Due to the fact that through the website we enable contact in various matters, we process your personal data for various purposes, in various scopes and on various legal bases. In order to provide precise information on the processing of your personal data, we have grouped them according to the purpose of data processing.

Presentation of the offer of our services

Data scope: In order to prepare and present the offer for our services, we process personal data sent by the customer: Name and surname, e-mail address, telephone number and content of the inquiry.

Legal basis: Before concluding the contract, processing of the data subject is necessary to instigate the request.

Handling of other inquiries from the contact form:

Data scope: In order to respond to inquiries that are not a request to present an offer for our services, we process the data sent via the contact form: name and surname, e-mail address, telephone number and content of the inquiry.

Legal basis: Our legitimate interest (processing at the request of the data subject).
In the case of personal data obtained in a different way than through the website (by phone, e-mail, etc.), we also process them only for the purpose for which they were made available and for the time necessary to achieve this purpose. In the event of a planned change of the purpose of processing, we always ask the owner of personal data for consent and inform about the changing conditions of data processing.


We use cookies to ensure the proper operation of the website, in particular to adapt the content of the website to the user’s preferences and to optimize the use of the website. In particular, these files allow to recognize the basic parameters of the user’s device (such as: device type, screen resolution, country from which the entry is made) and thus properly display the website tailored to the user’s needs.

We also use cookies to collect general and anonymous statistical data via analytical and marketing tools:

Google Analytics (cookie administrator: Google Inc., based in the USA),
Google AdWords (cookie administrator: Google Ireland Limited, based in Ireland),
Facebook (cookie administrator: Facebook Ireland Ltd., based in Ireland),
Disqus (cookie administrator: Disqus Inc., based in the USA),
Contact Leader (cookie administrator: Sunrise System sp.z o.o.sp.k., Based in Poland).

You can independently and at any time change the settings for cookies, specifying the conditions for their storage and access to the user’s device via cookies. You can change the settings using the web browser settings. These settings can be changed in such a way as to block the automatic handling of cookies or to inform you whenever cookies are placed on your device. Detailed information on the possibilities and methods of handling cookies is available in the web browser settings.

You can delete cookies at any time using the functions available in the web browser you use.

Restricting the use of cookies may affect some of the functionalities available on the website.